autoVoIP™

The unique One Click Management™ and the dashboard approach make it easy to navigate to all reports and diagnostics.

autoVoIP™ delivers One Click access to identification of patterns such as how many phone are effected, what do the phones have in common e.g., same manufacturer, same software level. To establish what the scale of the problem is, autoVoIP™ identifies if error reports are intermittent or persistent, if error reports are serious or if they can safely be ignored and the tool identifies if the problem is current, effecting the user now.

autoVoIP™ also includes an expert system that automatically correlates Historical Information to isolate the root cause of problems

The Registration server performance is also tracked continuously, monitoring response time and identifying error patterns.

autoVoIP™ correlates and filters phone information. The Trouble Shooting Grid overview visualizes the information making it easy to understand. From a single point network managers can view phone status in real time, track errors, registration problems and view QoS SLAs making troubleshooting much more effective.

One Click access to historical information enables users to identify if problems are persistent or intermittent. autoVoIP™ also includes an expert system that automatically correlates Historical Information to isolate the root cause of problems.

Adding the powerful SQL Call Logging system provides a facility for long term call logging that stores the information directly to SQL databases. A simple user interface is provided to enable for example a network manager to easily locate problem calls, calls made by a specific user or calls made at a specific time. Information includes who the call was from/to, how long it lasted, the response times, the QoS achieved and the SIP dialog associated with the call set up and clearance. No SQL language knowledge is required.

The integrated pinger facility can be used to check operation and response times for the IP addresses of the VoIP Gateways.

Most autoVoIP™ features are automated and need zero user set up.

autoVoIP™ can be deployed as a standalone or with other tools and modules from Codima Toolbox.

• Dashboard approach and One-Click Management™ makes the tool easy to drive and highly useful

• Easy to deploy - starts monitoring immediately. Minimal to zero configuration.
• Reduces cost significantly by minimizing downtime in converged networks
• Delivers in-depth real time network performance information using the Troubleshooting Grid, Response Code/Error Analysis, Phone Software Analysis and Registration Analysis Reports
• Provides proactive maintenance capability
• Speeds up troubleshooting by undertaking automated root-cause analysis of historical data. Identifies security situations such as Ping attacks and automatically correlates with other network activities to help find operational problems
• Alerts network managers when key devices stop working
• Lowers administration and training costs
• Monitors Registration Server performance and error reports independently
• Automates logging of key historical data to History charts, which can be easily converted to HTML reports
• Add on Report Browser provides more VoIP reports in HTML format. The reports are automatically created daily, weekly or monthly and can be customized to local languages and include company logos.

• Troubleshooting Grid - provides a single point to view phone status in real time, track errors, registration problems and view QoS SLAs
• Response Code/Error Analysis - identifies if error is serious or if it can be safely ignored
• Phone Software Analysis - isolates problems to specific phone types and software versions
• Registration Analysis - identifies why Registrations are failing and establishes if the failures are persistent or intermittent
• Automated Correlation Engine (ACE) - pin points the root cause of problems
• QoS tracking - tracks call quality and calculates MOS and R values
• Real time plain text Call Analyzer with graded levels of event information - isolates call set up issues
• SQL Call Logging - automatic call logging stores the call information directly to a SQL database and provides a simple interface to filter and display the long term call information
• Pinger using Alarm sound patterns to provide an instant warning to a network manager, eliminating the need to watch a pinger console or read alarm reports

• Mirror port or Tap access to Signaling, Reporting and Media traffic
• Microsoft™ Windows Vista, XP or Server 2003 with 2GHz CPU (minimum)
• 1Gb RAM (minimum)
• Monitor resolution: 1280 x 1024 (recommended), 1240 x 768 (minimum)

• Produces a wide range of useful VoIP reports in HTML format monthly providing a long term view of network trends.
• The reports are automatically created daily, weekly and monthly
• Customization to local languages available
• Company logos can be included

• Enabling larger organizations to manage VoIP networks at local offices
• Adds the ability to view Remote Probes
• Remote access is secure and uses very little bandwidth
• Gives full local interactivity - remotely
• Additional requirement - a PC for use as a Probe, running Windows XP or Server 2003 with 2GHz CPU (minimum)

• Analyzes the frame flow - separating the dialogs, breaking them down into Media, Signalling and Reporting components

• Analyzes the RTP payload frames highlighting for example queuing delays on Switches/Routers or patterns associated with dropped frames

• Adding Call playback makes it possible to listen to phone calls for quality measurement purposes, by replaying the voice payload part of pre-captured frame files though a media player
• Note that recording of phone conversations must be permitted according to law for Call Playback to be installed

• Adds the ability to automatically generate Network Topology Drawings directly with Microsoft® Office Visio®

• Adds Discovery and Reporting for software and devices in any infrastructure