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Codima Free Support |
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Codima Toolbox |
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autoVoIP™ |
autoVoIP™ Consultancy Kit
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autoVoIP™ Traffic Simulator
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autoMap™ |
autoAsset™
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autoAnalyzer™ Consultancy Kit
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Codima provides Support We know reliable IT Services are critical to your business success. Codima Support encompasses two types of support to ensure responsive and accessible support, free online support and Codima Support Plan, purchased from Codima via its partners. In addition we offer consultancy services to all end users.
Codima Free Support Codima provides free online support to its end users offering a vast range of material from the Codima Support Library, for example Codima Toolbox Help, FAQ, Codima Technical Bulletins and Codima Guides.
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• Codima’s Free Support available to all end users is a set of online information from Codima Support Library - it includes Codima Toolbox Help, FAQ, Codima Technical Bulletins and Codima Guides
• Codima Online Support Library is distributed to all end users purchasing tools from Codima Toolbox
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Codima Free Support & Codima Support Plan |
Codima Support Plan |
Codima Free Support |
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Support Library Online |
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Codima Toolbox Help |
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FAQ |
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Codima Technical Bulletins |
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Notifications and Alerts |
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Codima Guides |
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Support Services |
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Telephone Support during normal business hours |
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Online Support Request during normal business hours |
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Priority Ticketing of issues - Call Reference Numbers are allocated to track and prioritize calls |
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Remote
Diagnostics with Remote Desk Top connection or GoToMeeting |
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Up to 5 Named Key Contacts |
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Product Maintenance |
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Hot fixes and minor version updates (from Codima Toolbox 5.0 to Codima Toolbox 5.1 etc.) |
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Maintenance and minor updates from license order date |
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Copyright ©2008 Codima Technologies. All Rights Reserved. www.codimatech.com |
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