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FAQs covering :-
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| FAQs covering License Requests and Delivery |
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Codima Spider and
Toolbox product line
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| FAQs covering Types of Licenses |
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Codima Spider and
Toolbox product line
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Codima Spider and
Toolbox product line
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Codima Spider and
Toolbox product line
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Codima Spider and
Toolbox product line
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Codima Toolbox product line only
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VoIP Pre Deployment Assessment tool
and
VoIP Simulation tool
operate with Sink systems which require Sink
Licenses.
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| FAQs covering Viewing License counts and License limit information |
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Codima Spider and
Toolbox product line
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Codima Spider and
Toolbox product line
NOTE: PAYG LICENSES ARE NO LONGER IN USE
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Codima Spider and Codima
Toolbox -
Mapping tool,
Asset Inventory & Reports tool,
Bottleneck Analysis tool
NOTE: PAYG LICENSES ARE NO LONGER IN USE
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VoIP Pre Deployment Assessment tool
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VoIP Pre Deployment Assessment tool
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| Reference Information |
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Codima Spider and Toolbox product line
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| FAQs and answers |
How are the Codima Spider products licensed?
There are two aspects to the license process.
Licensing to control access, see FAQ :-
- How is the licensing used to control access? - Covers Administrator and normal user licenses
How are Credentials used to
control access?
Credentials control access to the user interface. The Codima Spider is
configured with default login options. The credentials are linked to the
User Name supplied at Login. Each customer would have a License that would allow one
Administrator and a number of normal users access to the Codima Spider. The
Administrator can set up/control access rights for users by setting up
credentials for User
Name he defines.
How is
the licensing used to control operation of Codima Spider?
The licensing methods associated with the Codima Spider are the same as those
that apply to the Codima Toolbox. The number of Managed devices allowed in a
discovery for example is controlled by the License. The Codima Spider license
will not allow local access to asset inventory, mapping and monitoring
functions. These functions are only accessible when you browse the Codima Spider
Host Platform.
There are two options:-
NOTE: PAYG LICENSES ARE NO LONGER IN USE
For more information, see
The license for this toolbox is based on Managed devices, so the license count does NOT include devices that just respond to ICMP or rDNS. So effectively a 500 managed device license might actually provide topology drawings and asset reports covering thousands of addresses, it is just that the system will stop the discovery when it gets the reply from the 500th Managed device.
If you have a license that allows for 100 concurrent phones, you can set up a configuration designed to generate RTP traffic that is equivalent to the media stream associated with 100 continuous phone calls. This traffic can be targeted at :-
or
For more information on concurrent phone license counts and the impact of the PAYG License system, see the examples provided in the FAQ - describing concurrent phones.
*Sink Systems are Platforms that are used by the VoIP Simulation tool and VoIP Pre Deployment Assessment tool, they are used to define the "B" end of the paths being monitored/tested.
Note: The license applies only to the configuration capabilities, your Host Platforms must still be able to handle the planned phone loading, as successful operation will be subject to the Host Platforms memory speed, cache size, motherboard organization and Network Interface. For more information on this review the information provided for Back to Back testing on the FAQs - VoIP Pre Deployment testing page.
How are license files delivered and installed?
Licenses for Demonstration use
Demonstration licenses are embedded in the software downloaded from the Codima Web site, no user action is required.
Licenses for Evaluation, Rental and Purchased
Licenses are provided in the CodimaLicense.zip file attached to the license delivery email. This file should be copied to the My Documents folder. The installer will automatically install the license files.
Licenses are provided in the CodimaToolboxLicense.zip file attached to the license delivery email. This file should be copied to the My Documents folder. The installer will automatically install the license files.
License file types
Codima Spider/Codima Toolbox License (File name = LICENSE.TXT)
This license controls the following:-
Access to individual facilities/tools, e.g., Mapping
Discovery Device limits, e.g., 1000 managed devices
Phone Loading levels, e.g., 100 concurrent phones
VoIP phone limits, e.g., 100 SIP Phones
Expiry date
The MAC Address of Host Platforms NIC used to machine lock the software
Discovery Engine Version, e.g., 6.0-CDE
Software Release Version, e.g., 7.0.0000
The Demonstration/Evaluation status
The License option , i.e., user has a standard license or a PAYG License.
The Phone Tracking format used by VoIP Monitoring and Troubleshooting tools.
The License will be changed in the following situations:-
- When an Evaluation System is purchased.
- When a tool is customized to add a new function, for example SQL Call Logging
- When a new software release is issued - Optional, some release updates will not merit a license change
- When access is granted to specialist functions, such as the Protocol Decoder Kit
- When user moves from a PAYG license to a standard license or visa versa.
- When a user requires to change the Phone Tracking format used by VoIP Monitoring and Troubleshooting tools.
This is the license file for the SNMP module, all Codima products are required to have this license.
NOTE: PAYG LICENSES ARE NO LONGER IN USE
How do I request a License? Can I request a license on line?
You can request a license from Codima using the Help menu options - Request License on-line.

or use the link provided in the license limit warning messages
This will take you to the License Request page on the Codima Web site
License Request page display example:-
You should complete this request form and click on the Submit button to send it to Codima.
If I want an evaluation license what information do I need to supply?
Evaluation License requests should be made via Codima Partners, the following information will be required:-
Codima Spider (User Name = Inventory, Monitor, Application)
- number of Managed Devices - evaluation licenses typically have limits ranging from 50 to 250 Managed Devices.
IT Inventory & Mapping Toolbox, IT Engineer Toolbox
- number of Managed Devices - evaluation licenses typically have limits ranging from 50 to 250 Managed Devices.
- number of Managed Devices - evaluation licenses typically have limits ranging from 50 to 250 Managed Devices.
- loading limits - maximum number of concurrent Phones - evaluation license typically would have limits ranging from 20 to 50 concurrent phones
VoIP Monitoring &Troubleshooting Toolbox
- number of Phones - evaluation licenses typically have limits ranging from 50 to 250 Phones
- number of Managed Devices - evaluation licenses typically have limits ranging from 50 to 250 Managed Devices.
- number of Phones - evaluation licenses typically have limits ranging from 50 to 250 Phones
- loading limits - maximum number of concurrent Phones - evaluation license typically would have limits ranging from 20 to 50 concurrent phones
If a PAYG license is required instead, that should be stated.
NOTE: PAYG LICENSES ARE NO LONGER IN USE
What does the Toolbox/Spider license control? - License.txt file stored on Codima Toolbox or Codima Spider
The license file (License.txt) is used to control the following:-
Access to individual tools or facilities, e.g.,Mapping.
Discovery Device limits, e.g., 1000 managed devices
VoIP phone limits, e.g., 100 IP Phones
Expiry date
The MAC Address of Host Platforms NIC used to machine lock the software
Discovery Engine Version, e.g., 6.0-CDE
Software Release Version, e.g., 7.0.0000
The Demonstration/Evaluation status
The License option, i.e., user has a standard license or a PAYG License.
The Phone Tracking format used by VoIP Monitoring and Troubleshooting tools.
NOTE: PAYG LICENSES ARE NO LONGER IN USE
What is a Toolbox demo license?
This is the license embedded in the Toolbox software when you download from the Codima Web site.
The Codima Web site will contain the latest information on limitations for demonstration licenses. Click here for more information
About Demo License
Applies to
Applies to
For more information, see :-
Demonstration/Evaluation restrictions - section covering the Codima Toolbox product line
What is an Evaluation license?
This is a license that is machine locked to the MAC address of a NIC in the Host Platform being used when evaluating the Codima product
It will have an expiry date, typically two weeks in the future.
It will have limitations set in respect of license counts, e.g., pre set number of
For more information, see
Applies when the Codima product has been purchased.
This is a license that is machine locked to the MAC address of a NIC in the Host Platform.
It will NOT have functional restrictions so you will be able to save/print.
It will not have an expiry date.
It will have limitations set in respect of license counts, e.g., pre set number of
What type of license do I get if I rent a Codima product?
This is a license that is machine locked to the MAC address of a NIC in the Host Platform.
It will NOT have functional restrictions so you will be able to save/print.
The License will expire at the end of the rental period.
It will have limitations set in respect of license counts, e.g., pre set number of
Toolbox PAYG licenses are provided to users who are being charged by usage.
Usage applies to:-
| Codima Product | License Information |
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Codima Spider
product line:- Version 1.00 to 2.xx
Version 3.00
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PAYG applies to the number of unique
managed
devices counted during the operation of the
Codima Discovery Engine each
calendar month.
PAYG applies to number of Registered IP Phones tracked by the Codima Spider. |
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Codima Toolbox product line:-
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PAYG applies to the number of unique managed devices counted during the operation of the Codima Discovery Engine each calendar month. |
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PAYG applies to number of concurrent phones associated with the loading levels set when using the VoIP Pre Deployment Assessment tool. |
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PAYG applies to number of Registered IP Phones tracked by the VoIP Monitoring tool and VoIP Troubleshooting tool |
When a user has a PAYG license, it is important that they are connected to the Internet, to ensure that the counts can be uploaded to the Codima PAYG servers and monthly usage reports created. These reports are then used to bill clients.
NOTE: PAYG LICENSES ARE NO LONGER IN USE
Can I manually upload PAYG License counts?
Yes, this has to be done locally on the Codima Toolbox or the Codima Spider - see instructions below:-
How to manually upload PAYG license counts
Ensure the Codima Toolbox/Codima Spider is connected to the Internet
Click on Help menu
Select Manage Pay As You Go menu item
Click on Retry button, the Codima Toolbox/Codima Spider will attempt to upload the counts.
Upload successful
If the upload is successful the following will be displayed:-

Upload Failed
If the upload is not successful, this display will look like this:-

If you have not updated within the month, this display will change to include the following status bar telling the user that the application is being terminated:-
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NOTE: PAYG LICENSES ARE NO LONGER IN USE
This is the license embedded in the software downloaded for use on Sink systems. Sink systems are used by the VoIP Simulation and VoIP Pre Deployment Assessment tool, they are used to define the "B" end of the paths being monitored/tested. This license is not machine locked. So one copy of the Sink software can be used to create more than one Sink system. The user interface when using a system that has this license is blocked so locally you only have access to the System part of the user interface.
The VoIP Pre Deployment Assessment tool is licensed by counting the number of phones associated with the phone loading, however from a cost perspective this count is only applied when you select to create a Word Report covering the test results. For example if you have a PAYG license, it will only report counts associated with the production of the Word Reports covering the test results. There is no need to create Word reports during Back to Back testing, as you can see the results of the test in the Reports Preview.
However during Back to Back testing you will still be restricted by any upper limit in your license. Codima can supply temporary licenses with larger limits if needed should you wish to validate the maximum loading levels that your Host Platforms can handle.
NOTE: PAYG LICENSES ARE NO LONGER IN USE
If the discovery is repeated within the same calendar month, you will NOT be charged twice for discovering the same devices. The License facility only reports unique devices discovered, it will for example compare MAC addresses from each discovery run undertaken within the calendar month and only count them once.
NOTE: PAYG LICENSES ARE NO LONGER IN USE
What license counts are needed if I am going to use the Multi Site scheduler?
Codima will then deliver the required Licenses for each of the Toolboxes involved in the Multi Site Scheduler process. The Licenses will be machine locked to a MAC address of a NIC in the Host Platforms.
For more on the Multi Site Scheduler, see FAQs Multi Site Scheduler.
This applies to local operation of the Codima Toolbox or the Codima Spider.
Codima Spider
Codima Toolbox:-
Click on Help menu
Select Manage Pay As You Go menu item
This will provide access to the following dialog box which will show the Phone and Device counts associated with the PAYG License

NOTE: PAYG LICENSES ARE NO LONGER IN USE
The Asset View will list the Managed device counts - see example below, count = 13. Make sure you select the highest branch in the tree to view this.

NOTE: PAYG LICENSES ARE NO LONGER IN USE
Where can I see how many Managed devices my license allows?
Where can I see how many Phones my license allows?
Managed device counts:-
You can see the license information that applies to any asset inventory by accessing the Advanced Reports/Discovery Summary tree branch, and viewing the License Details provided at the bottom of the Discovery Summary.
Codima Toolbox - Asset HTML Report
Managed device counts:-
You can see the license information that applies to any asset inventory reports you create by viewing the Advanced Reports/Discovery Summary. The License details are displayed at the bottom of this report.

Codima Toolbox - Help Menu
Managed Device Counts and Phone Counts:-
Click on Help menu
Select About Toolbox menu item
You can see this at the bottom of the Troubleshooting dashboard associated with the VoIP Troubleshooting tool


You can see this in the top right hand corner of the Blaster Manager display.

About License Counts
In the license counts what constitutes a Managed Device?
This applies to:-
Managed devices are any device the Codima Discovery Engine gets management information from, i.e., not ones that are just addresses in the ARP/Routing/Forwarding tables or devices that we just know exist because they respond to pings and reverse DNS, but devices that give the system information, such as the type of device it is or in the case of SNMP and WMI provide a lot of internal information on configuration etc.
Note: Users who also have the Codima Toolbox All in One installed will have access to extra information on VoIP phones. These VoIP Phones would also be included in the license count as they are devices where we have learned more that just the IP address and name.
In the license counts what constitutes an IP Phone?
This applies to the :-
It is the count for the number of IP Phones logged by these products.
When monitoring a new network, the system starts counting the phones as soon as they monitor a phone registering with its VoIP Registration Server.
In the license counts what constitutes a concurrent Phone?
This applies to stress testing using the VoIP Pre Deployment Assessment tool. It is the total number of phones loaded across all the paths tested. A 10 phone count in the test will transmit the RTP Media traffic that ten phones would produce if making continuous calls using the selected Codec. (Example G711 = 87.2 Kbps (headers included) X 10 (number of phones))
Diagram showing two paths - A to B and B to C. Sink systems are sited at the end of each path

The examples below applies to a PAYG situation where the count is reported each calendar month.
Example 1 - Testing a single path using a single Sink system
Within the calendar month only one path is tested, the test traffic destination is Sink Site 224 (B in above diagram) : loading up to 200 phone = 200 concurrent phones
Word Report created on Blaster Manager Host Platform and count reported.
Total PAYG count for license = 200 concurrent phones, reported when word report is generated for the path under test.
Example 2 - Testing multiple paths in parallel using multiple Sink systems
Within the calendar month 2 paths are tested using 1 Blaster Manager Host Platform and 2 Sink Platforms.
Test traffic destination is Sink Site 224 (B in above diagram) : loading up to 200 phones = 200 concurrent phones
Test traffic destination is Sink Site 225 (C in above diagram) : loading up to 100 phone = 100 concurrent phones
Word Reports created on Blaster Manager Host Platform and counts reported.
Total PAYG count for license = 300 concurrent phones, reported when word reports are created for each of the paths under test.
Example 3 - Testing multiple paths using a single Sink system
Within the calendar month 2 paths are tested, using 1 Blaster Host Platform and moving 1 Sink Platform to the locations where the paths terminate (location B first then location C)
Test traffic destination is Sink Site 224 (B in above diagram) : loading up to 100 phone = 100 concurrent phones
Then after moving the Sink Platform to location C, the Test traffic destination is Sink Site 225 (C in above diagram) : loading up to 70 phones = 70 concurrent phones
Word Reports created on Blaster Manager Host Platform and counts reported.
Total PAYG count for license = 170 concurrent phones, reported when word reports are created for the paths under test.
NOTE: PAYG LICENSES ARE NO LONGER IN USE
Notification and upgrading
Will I know when I hit the License limits?
Yes
Codima Toolbox product line :-
Yes - a range of different methods are used to tell you the limits.
Limits associated with IP Phone Counts:-
The Troubleshooting dashboard associated with the VoIP Troubleshooting tool will provide phone counts and show limits:-
Limits associated with Managed Devices
The network discovery will automatically stop when the Managed Device count is reached.
The Discovery Summary Report shows the license information that applied when it was created :-
Limits associated with Concurrent Phones
The license limit is shown in the Blaster Manager display, the system will issue an error message if you try to set up tests that take the license count over the license limit.
How do I upgrade my License to handle more Managed devices?
Contact your Codima supplier to obtain a License that allows for the discovery of more Managed Devices. There will be a cost associated with this upgrade. You can also consider using a PAYG license.
NOTE: PAYG LICENSES ARE NO LONGER IN USE
How do I upgrade my License to cover more IP Phones?
Contact your Codima supplier to obtain a License that allows for more phones. There will be a cost associated with this upgrade. You can also consider using a PAYG license.
The Troubleshooting dashboard associated with the VoIP Troubleshooting tool will provide phone counts and show limits:-

NOTE: PAYG LICENSES ARE NO LONGER IN USE
How do I upgrade my License to cover more concurrent Phones?
Contact your Codima supplier to obtain a License that allows you to select to increase loading levels, i.e., have more concurrent phones in the test.
A 10 phone count in the test will transmit the RTP Media traffic that ten phones would produce if making continuous calls.
Miscellaneous Information
How do I find the MAC Address of the Host Platform I wish to install on?
The license files used by the Codima Spider/Codima Toolbox are linked to the MAC Address of the Host Platform you install the software on. To obtain the MAC Address of a Platform you should type ipconfig/all from a DOS window.
The MAC Address is a 12 digit hex number, e.g., 00-07-E9-5A-77-DB
To get to a DOS window, click Start, then Run, then type cmd in the text box.
If Platform has multiple MAC Addresses, you need only to supply one for the license link.
DOS Window example:-

| Category | Information |
| Codima Spider product line :- | |
| Purchased Codima Spiders assigned to a specific Host Platform |
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| Short Term Licenses (Rental of Codima Spiders) |
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| Evaluation licenses for Codima Spider |
Expiry date.
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| Codima Toolbox product line :- | |
| Purchased Codima Toolboxes assigned to a specific Host Platform |
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| Short Term Licenses (Rental of Codima Toolboxes) |
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| Demonstration licenses for Codima Toolboxes |
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| Evaluation licenses for Codima Toolboxes |
Expiry date.
|
Demonstration/Evaluation restrictions
Only evaluation systems can be provided for this product line - This is a license that is machine locked to the MAC address of a NIC in the Host Platform being used when evaluating the Codima product
It will have an expiry date, typically two weeks in the future.
It will have limitations set in respect of license counts, e.g., pre set number of
Codima Toolbox product line :-
The following entries provide information on functional restrictions applied to demonstration and evaluation toolboxes:-
Demonstration restrictions
IT Inventory & Mapping Toolbox
Discovery is restricted to 50 Managed devices
Microsoft® Office Visio® is required to operate all the functions
(If you do not have that installed, the system will run pre-loaded map views instead, when you access the drawing facility).
The Microsoft® Office Visio® will have watermarks showing that they are created using demonstration software.
IT Engineer Toolbox Demonstration
Discovery and hot spot tracking is restricted to 50 Managed devices
Microsoft® Office Visio® is required to operate all the functions.
(If you do not have that installed, the system will run pre-loaded map views instead, when you access the drawing facility).
The Microsoft® Office Visio® will have watermarks showing that they are created using demonstration software.
Discovery is restricted to 50 Managed devices
Microsoft® Office Visio® is required to operate all the functions.
(If you do not have that installed, the system will run pre-loaded map views instead, when you access the drawing facility).
The Microsoft® Office Visio® will have watermarks showing that they are created using demonstration software.
VoIP Pre Assessment - Phone loading is restricted to 5 phones.
VoIP Monitoring and Troubleshooting Toolbox
VoIP Dashboards - Monitoring is restricted to 50 IP Phones
VoIP Simulation - 1 Simulation only. You will require an evaluation license to use this facility fully.
Discovery and hot spot tracking is restricted to 50 Managed devices
Microsoft® Office Visio® is required to operate all the functions.
(If you do not have that installed, the system will run pre-loaded map views instead, when you access the drawing facility).
The Microsoft® Office Visio® will have watermarks showing that they are created using demonstration software.
VoIP Dashboards - Monitoring is restricted to 50 IP Phones
VoIP Pre Assessment - Phone loading is restricted to 5 phones.
VoIP Simulation - 1 Simulation only. You will require an evaluation license to use this facility fully.
Evaluation restrictions
The evaluation license can operate for a preset number of days (this can be shorter or longer than the 30 day demonstration period)
The Managed Device Count and the Registered Phone limit can be increased beyond the counts used in the demonstrations license.
The Simulation Counts and Phone loading counts can be increased beyond the counts used in the demonstrations license.
The Microsoft® Office Visio® drawings will have watermarks that indicate toolbox has not been purchased.
They are Machine locked to the MAC address of a NIC is Host PC
Licenses are machine locked to the MAC Address of one of the NIC in the Host Platform the software is being installed on.
To obtain the MAC Address you should type ipconfig/all from a DOS window.
The MAC Address is a 12 digit hex number, e.g., 00-07-E9-5A-77-DB
To get to a DOS window, click Start, then Run, then type cmd in the text box. If Host Platform has multiple MAC Addresses, you need only to supply one for the license link.

To track phones the VoIP Troubleshooting tool and VoIP Monitoring tool need to use a unique ID, the options available are:-
The URI method for example would apply in a situation where the traffic being monitored by the VoIP Troubleshooting tool and VoIP Monitoring tool has already passed through a NAT firewall and no longer contains the IP addresses of the Phones. The tracking method used is controlled by the Toolbox License file.
Copyright/Disclaimer
Copyright ©2012 Codima Inc. All Rights
Reserved.