FAQs covering :-

  •  Check Lists, Guides and Reference material

 

Return to Top Page

 

 
 

Video Tutorial Information

Video Tutorials are also available

Click here to access Tutorial Sign up access point

 

 
 

Questions

 
 

 

   
 

 

 

 

 

 

 FAQs and answers

What Getting Started Guides and Operations Guides are available and how do I get a copy of the guides?

CODIMA SPIDER PRODUCT LINE

About Guides:-

These documents are provided with the License Delivery Email.

You also have guidance in the form of Codima Spider FAQs.

 

CODIMA TOOLBOX PRODUCT LINE

About Guides:-

END USERS

Getting Started Guides

Operations Guides

CODIMA SALES/RESELLERS

Getting Started Guides and Operations Guides

Guides can also be requested from Codima Technical Support Department support@codimatech.com.

 

Downloading Guides

GETTING STARTED GUIDES - LINKS TO DOWNLOAD DOCUMENTS

 

CODIMA SPIDER PRODUCT LINE

Codima Spider Product line - Installation Instructions and User Guide

These documents are provided with the License Delivery Email.

 Associated Products

 

 

PDF document that covers the steps used during the installation of the Codima Spider and browsing the Codima Spider after installation.
  • Codima Spider - User Guide
Power point presentation that :-
  • Describes the Codima Spider.
  • Leads you through the steps to take to start using the Codima Spider
  • Covers the user interface and provides operational information

 

CODIMA TOOLBOX PRODUCT LINE

Tree branches are used to group functions together so guides are available for each of the main tree branches

Click below to obtain files containing all the Getting Started Guides for the listed Toolbox

or use the table below to select to download individual Getting Started Guides by tree branch

Codima Toolbox product line - Getting Started Guides

Tree branch  Click below to download Getting Started Guides :-  Associated Toolboxes
Tree branches that are Toolbox specific:-

autoMap Tree branch

 

 

autoMonitor Tree branch

 

 

autoVoIP Blaster Tree branch

 

 

autoVoIP Simulator Tree branch

 

 

 

autoVoIP Tree branch

 

 

 

 

Tree branches available in all Toolboxes :-

autoAnalyzer Tree branch

 

 

 

Reports/Statistics Reports Tree branch

 

The guide also covers the Automated Correlation Engine

Alarms and Events Tree branch

 

 

 

 

 

 

Downloading Check lists

What Check lists are available and how do I get copies?

CODIMA SPIDER PRODUCT LINE

Codima Spider Product line - Check Lists/Guides

 Download Check List using the following URL  Associated Product

   

 

CODIMA TOOLBOX PRODUCT LINE

Tree branches are used to group functions together so Check lists/Guides are available for most of the main tree branches.

Click below to obtain files containing all the Check lists/Guides for the listed Toolbox

or use the table below to select to download individual Check lists/Guides by tree branch

Codima Toolbox Product line - Check Lists/Guides

Tree branch  Click below to download Check Lists:-  Associated Toolboxes
Tree branches that are Toolbox specific:-
autoMap and autoMonitor Tree branches

 

autoVoIP Blaster Tree branch

 

 

autoVoIP Simulator Tree branch

 

 

 

autoVoIP Tree branch

 

 

 

 

Tree branches available in all Toolboxes :-

autoAnalyzer Tree branch

and facilities used by Remote Manager

 

 

 

 

 

User Manuals

Is there a user manual for the Codima Spider products?

The closest thing the Codima Spider has to a user manual is the User Guide described below:-

Codima Spider Product line - User Guide

 This document is provided with the License Delivery Email.
  • Codima Spider - User Guide
Power point presentation that :-
  • Describes the Codima Spider.
  • Leads you through the steps to take to start using the Codima Spider
  • Covers the user interface and provides operational information

Codima will also be providing a range of tutorials covering operations. You also have guidance in the Codima Spider FAQs.

 

Is there a user manual for the Codima Toolbox?

The closest thing the Toolbox has to a user manual is the context sensitive help facility, which is accessible from any display using <F1>.

Operations Guides are also available, they cover the operations associated with the tools in the Codima Toolbox. You can download a guide the links in the Getting Started Guides or by using the URLs included in Installation Instructions document attached to the license delivery emails issued when a Codima Toolbox is purchased or provided for evaluation.

For additional guidance on operations, you can also use the "How to" range of Video tutorials.

Click here to go to the Sign up page:-

Click here to obtain a copy of the list of available Video Tutorials.

 

MySQL Databases

 

Is there a guide covering how to change the Database used by the Codima Toolbox - from MS Access to MySQL to allow future compatibility with Codima Spider?

 

Codima Toolbox version 7.60 or earlier

 

The Toolbox defaults to use Microsoft® Access as the discovery database, however the user can change the database used by the Toolbox to MySQL after the Toolbox is installed .

 

This will allow for future compatibility with the Codima Spider which uses the same MySQL database.

 

Troubleshooting Aide-Memoires

Are there any guides to help with troubleshooting any issues associated with Codima Spider operation?

The Codima Spider - Installation Guide includes a section on Troubleshooting.

Are there any guides to help with troubleshooting any issues associated with Toolbox operation?

As well as the Check lists and Deployment Guide, you have access to Aide-Memoires for troubleshooting the following tools:-

 
Tool Link to Aide-Memoires
Passive Analysis tool Click here to obtain a copy of the Aide-Memoire
VoIP Monitoring tool and VoIP Troubleshooting tool Click here to obtain a copy of the Aide-Memoire
Reports Manager tool Click here to obtain a copy of the Aide-Memoire

 

These Aide-Memoires provide information to assist in providing the Codima Support Department (support@codimatech.com) with evidence to isolate any problems. Evidence information is also available in Technical Bulletin 7 - SUPPORT EVIDENCE REQUIRED FOR ALL TOOLBOXES.

 
 

 

 

Copyright/Disclaimer

Copyright ©2012 Codima Inc. All Rights Reserved.
No part of this document may be copied or reproduced in any form or by any means without the prior consent of Codima Inc.
Information in this document is subject to change without notice and does not represent a commitment on the part of Codima Inc. Codima Inc. reserves the right to revise or change this document without obligation of Codima Inc. to notify any person of the revision or changes. Information in this document is believed to be accurate at the time of publication but no liability whatsoever can be accepted by Codima Inc. arising out of the use of this information. Also, this document could include typographical errors or technical inaccuracies.
Any trademarks or trade names owned or registered by any other company and used in this document are the property of their respective companies